You know that rotund, effervescently cheery lady who everyone loves and adores? The one who's always quick with a picture of her grandchildren or an ear-to-ear grin any time she tells an anecdote about her fascinating life, as everyone around listens with rapt attention?
Yeah, I want to slap that woman, because I see through her carefully calculated visage. Others find her kind and bubbly; I find her fake and cloying. She knows that sweet old ladies get away with everything, so she puts on the Mrs. Claus front and everyone else is shamed into adoring her by her passive aggressive pleas for attention.
"Oh, you know, I'm still looking forward to Christmas even though my kids never come back to L.A., and when they do, they never take me out to dinner."
"Honey I would leave you a huge tip if I could, but with my possible Arthritis I just haven't been able to work in awhile."
"Oh, this doesn't come with guacamole? I was sure betting on some guacamole. But when I think of all those poor homeless people who don't have anything it makes me smile just to have a meal in front of me!!!"
I call her Aunt Pookie. Each week she comes in with that bright-eyed smile, expecting trumpets to blare and red carpets to be rolled out, as if the sole highlight of our lives is seeing her and smelling her Ricola breath.
"I just thought I'd stop by," she beams, allowing a good 30 seconds for applause as if she's the special guest star who just stepped on stage at a live-studio-audience sit-com.
For years I have been fortunate enough to avoid waiting on her. Until earlier this week. I greeted her, determined to show that I was unphased by her phony baloney.
"Well hi handsome," she started.
Appeal to my vanity. You're good...
"Hi there," I replied with minimal warmth. "May I bring you anything to drink?"
"Oh I just hate to be difficult," she said with as much sincerity as Lindsay Lohan on her first day of rehab. "But last time I was here, the manger - God bless her - said she'd buy me a drink because the kitchen workers - God bless them - accidentally mixed up my order. I told her no, but she insisted."
She smiled, then giggled.
"What would you like?" I replied.
"It won't be any trouble to get the drink, will it?" she asked, perhaps annoyed that I wasn't sitting at her side with a cup of cocoa, ready to enable her tedious anecdotes.
"Nope," I said. "What would you care for?"
"Oh I feel like I'm troubling you," she said.
I went from indifferent to annoyed.
"My job entails bringing people food and drinks," I responded. "Those facets are certainly not the most annoying part of my job."
"Oh good," she said as if I'd caved and showered her with praises. "Because I'd just LOVE a top shelf peach margarita, and let's have some fun and make it a double. Doesn't that sound lovely??" she giggled again.
"I wouldn't know," I replied. "I don't drink."
"You know my first husband was an alcoholic," she said without missing a beat. "Yep. He sure was. That's what killed him. It was so, so? Tough on me? The anger, the loneliness? But then I said, 'Sheila, it wasn't about you.' So I read up on alcoholism. It's a serious disease. I think it's wonderful that you don't drink."
I could have further used my little lie to make her feel stupid. I could have claimed Gastritis or that alcohol killed a loved one and made it clear I wasn't an alcoholic. But whatever I said, I knew she'd find a way to spin it into another pity party for Pookie, so I refrained.
"So, a double peach margarita?" I repeated.
"Top shelf..." she said, a small amount of her chipper demeanor fading as she realized I wasn't having it.
I returned with the drink.
"Were you ready to order?"
"No thanks," she replied with a shade of attitude. "As my usual servers know, I like to take my time. I sure hope you're not in a rush."
"Oh I'm not going anywhere," I replied, deciding to turn this into a fun game. How do you make a saccharine sweet schemer break her well-rehearsed jovial facade and show her true colors?
--
Sadly, you don't.
Try as I might to undo her - taking just a little longer than usual to refill her water but apologizing with a smile for the delay; pretending the credit card machine was acting up just to test her impatience - she remained resilient and faux sunny.
She left without incident, leaving a 10 percent tip and a smiley face on her credit card receipt.
The next day I was called into the manager's office. Aunt Pookie had called to "comment, not complain" about my service. She "really didn't want to get [me] in trouble - God bless him," but thought they should know I didn't "treat her like a grandma like everyone else."
I stared at my manager as if to challenge her. "And?" my eyebrows said. She sighed, rolled her eyes, and I returned to the floor, just daring Aunt Pookie to come in that night.
For the next time I see her, I am going to sit down beside her, regale her with pictures of my nieces and nephews, and show her just how sweet-natured and chatty I can be. Game on, bitch.